FAQ’s

Is there a minimum order?

There is no minimum order on printed items but there is a minimum order of 4 on embroidered caps

How long will it take for my items to be ready?

Turnaround time is 10-14 days from approval of sample however we are fully aware that sometimes you require your items urgently and we will do everything we can to get your order to you in time.

Do you embroider on customers own garments?

We can embroider or print onto customers own garments but you must be aware that very occasionally a problem may occur and even though we endeavour to put things right we cannot be held responsible.

Are all logos suitable for embroidery?

The majority of logos are suitable for embroidery but on a rare occasion they may not be we can always come up with a solution wither by editing the design or using print as an alternative.

Is there a set up charge?

There is a set up charge of £15+vat on all orders below £150, .

Can I return my items?

Please make sure correct size and colours are ordered as all customised items with either embroidery or print cannot be returned or refunded.